All listed prices visible on our website are stated per pair of shoelaces.
It's fairly simple:
• Add your favorite shoelaces to the cart
• Start the checkout process
• Sign in/register with your e-mail and password or use the guest checkout
• Choose your preferred payment method
• Overview your order and confirm it
What happens then?
• The total amount of your order will be reserved at your chosen payment method and you will receive an order confirmation e-mail.
• As soon as your order is on the way to your letterbox, you will receive the invoice via e-mail.
Sure, that's no problem at all.
If you didn't receive an order confirmation e-mail, the order didn't go through and the money has not been booked form your chosen payment method. In this case we recommend to try to order with a different payment method.
We offer free shipping within Europe. For international orders, shippings costs 12,99€. For customers in a hurry, we can offer shipping with Fedex for 79.99€
We are shipping worldwide. In case anything changes about that, you will be notified once you visit our store
The runtime in Europe is 1-5 working days, for worldwide shipping you can expect to receive your shoelaces in 5-24 working days.
Due to the current global Covid19 pandemic, it may take a longer for your order to arrive.
Please accept that this is out of our control.
In case standard shoelace lengths don't fit your shoes, you can order custom lengths.
Choose "custom" when adding the product to the cart and state your desired length in centimeters in the comment section during checkout.
When choosing a custom length, you might have problems knowing what length to go for.
Ideally, you would have a look at your current shoelaces and measure how much shorter or longer you would like them to be.
After unlacing your shoes and taking the shoelaces out, you would then add or subtract that length to or from the current length and state the resulting length when checking out.
Due to the manufacturing nature of our shoelaces, It may sometimes happen that our shoelaces differ minimally in terms of length and width.
This deviation is usually in a range of:
In case the shoelaces you received deviate more, please contact us and we will send you a replacement.
Aglet is a more specific name for the tip of a lace or shoelace. Without an aglet, your shoelaces would fray at the ends and wouldn't last longer than a day or two.
While plastic aglets offer an economically efficient solution to stop shoelaces from fraying, their problem lies in the material itself.
In terms of appearance, plastic aglets take a yellowish fade after some time. Depending on the color of the shoelace, this can look distracting.
In terms of durability, which is the main problem, plastic aglets harden over time and eventually will break. As with the yellowing, this can happen sooner or later depending on the use your shoelaces and shoes see. Once broken, they will inevitably get loose and lost. Give the fact that at times this happens 1 week after the date of purchase, this can be rather disappointing.
First of all, they look stunning. From subdued versions like brass and black nickel to more pronounced ones like rosé gold or nickel, they offer a more elegant alternative to cheap plastic aglets.
Their biggest selling point however is durability. If applied correctly, there is a pretty low chance they will ever come off.
Yes, if the shoelaces are still in their original packaging, you can return your order.
To return your order, please ship it back (tracked) to the address following address:
Senkels, Afritschgasse 23, 8020 Graz, Austria
As soon as your return shipment has arrived, we will need 3-4 days to process your return. You will receive a return/refund confirmation e-mail once it has been successfully processed.